Terms & Conditions

 By booking the holiday cottage you agree with and confirm that you have read these terms and conditions.

 You are entering into a legally binding contract with Us and by booking you have legally accepted the Terms & Conditions of rental below.

 Once we send a holiday confirmation advice for the property to You, a legally binding contract shall exist between You and Us subject to the following Terms & Conditions.

 In these booking Terms & Conditions, 'You' 'Customer' and 'Your' means all people named on the  booking form jointly and severally liable reserving the Property for the Period (including anyone who is added or replaced at a later date with our approval). 'We' 'Us' and 'Our' means the legal owners or other persons for the time being entitled to the Property or its holiday rental income.

 Property: the property, it's front and back gardens specified in the  Booking Form

 Period: the period of time confirmed by Us in any Booking Form or acknowledgement, being the period during which the Customer intends to occupy the Property for holiday purposes.

 Booking Form: Such form or document whether in written, printed, facsimile or electronic form produced by or sent by Us for the purpose of recording the particulars of the Customer, Property, Period and any other relevant or desired terms relating to the occupation of the Property for holiday purposes which is to be completed, signed and returned to us. Only when confirmed by Us will the Property be reserved by You for the Period.

 General: In these Terms & Conditions words importing the singular shall include the plural and vice versa. Words importing one gender shall include the other gender. Where the Customer comprises more than one person the liability of all such Customers shall be joint and several. The person who books and is sent the Booking Form on behalf of the Customer warrants that he has full authority and power to sign it and accept these Terms & Conditions on behalf of himself and any other persons named on or added later to the Booking Form.

 The definition of the Property shall include a reference to any alternative property substituted for it if the context so requires.

 The headings of the clauses and conditions shall not affect their interpretation.

 Formation of Contract. All bookings depend on the property being available. You as the person in charge of the party (the party leader) must be at least 18 years old at the time of booking. All other members of the party must authorise you to make the booking on  the basis of these Terms & Conditions. By making the booking, you confirm that you are authorised to make the booking and that all the other members of the party agree that the booking will be governed by these conditions. You are responsible for making all payments due to us.

 As long as the Property is available and we have received all the relevant payments (deposit and damage deposit) and the signed Booking Form, We will give you written confirmation (see below) as soon as reasonably possible. This confirmation will show your booking details and the amount you still owe for the booking. Your binding contract will begin when we issue the written confirmation.

 We will give you your written confirmation either by post or by email. If you book with us online, we will acknowledge that we have received your booking and then send you confirmation by email. It is your responsibility to check your emails regularly and to let us know about any change to your email address.

 We have the right to refuse any booking before we send You a written confirmation. If We do this, We will tell You and will refund any money you have paid to us. In this case, We will not have any legal liability or responsibility to You.

 As soon as you receive your confirmation, you must check the details carefully. If anything is not correct. you should tell us immediately.

 The Contract is formed on receipt of a payment by cleared funds of a deposit (non-refundable) of at least €65 per week and a Damage Deposit of €125 (for the period).

 If the payment is by cheque, the deposit is deemed received on clearance of such a cheque.

 The holiday cottage shall not be deemed booked for the Period until confirmation is received by You from Us.

 Payment. In all cases payment of the outstanding balance due under the booking (less an allowance for the deposit paid) must be made not less than 8 weeks before the starting date of the Period.

 We shall not be under any obligation to issue reminders for such balances due. Non payment of such balances shall entitle Us to treat the reservation as cancelled by the Customer and any deposit shall be forfeit and non-refundable.

 When you book, you should pay the deposit amount and damage deposit then due by Paypal, Bank Transfer or by sending us a cheque as set out in the Booking Form. We only accept payment in Euros .

 We must then receive the rest of the money owed no less than 8 weeks before the start of your trip. However, if We accept a booking less than 8 weeks before the start of your trip, We must receive full payment of the total cost (full rental and damage deposit) when You make the booking.

 Cancellation and Forfeiture. If the Customer cancels a reservation of the property for the Period the deposit paid shall be forfeit and non-refundable in any event.

 If the Property can be re-let, then we shall do so, but no guarantee can be or is given as to the result or that the Property can be re-let. If the property is not re-let for the period, the full cost of the holiday specified in the booking form shall be due and payable by the Customer, including any balance unpaid by the Customer at the date of cancellation and any deposit shall be forfeit and non-refundable. If the property is re-let for the Period, the Customer shall be liable to pay any costs and expenses we incur (including losses) in re-letting; any sum paid by the Customer to Us in excess of such costs and expenses shall be refunded to the customer without interest or other liability.

 During the Period. The Customer shall not allow the property to be occupied by more than 4 persons (including both adults and children) specifically named on the Booking Form or if changed notified and agreed to by Us, and, where agreed and confirmed by Us on receipt of the Booking Form, 2 well-behaved dogs.

 If the Property is occupied by more than 4 persons (or persons not named on the Booking Form) and/or more than 2 dogs, this shall be a material breach of the contract, allowing us to terminate it forthwith, require the Customer and party to vacate the premises immediately and any payments made by You to Us for the Period will be forfeit and non-refundable and You and the party will be liable for any loss, damage, costs and expenses either relating to the period or in respect of ensuring the vacation of the Property.

 We shall have the right to enter the Property at all reasonable times during the day (save in the case of emergency when We shall be entitled to enter the Property at any time) for the purposes of inspection and repair of the property and its equipment, fittings and contents. The Customer shall occupy the property for holiday purposes and no other.

 Customer / Holidaymaker Obligations: To indemnify us and hold us harmless for any losses or damage to the property howsoever caused (reasonable wear and tear excluded), or in respect of any third party claim for loss, damage or expense in connection with the Period. A refundable damage deposit of €125 is to be held by US and this amount, subject to any deductions for loss and damage may, where applicable, be repaid after the property has been vacated by the Customer, once fully inspected by Us. To keep the property and all furniture, fittings and effects, in or on the property, in the same state of repair and condition as the commencement of the Period, and to leave the property and garden in the same state of cleanliness and general order in which it was found. We will be entitled to make an additional charge to the Customer if extra cleaning is made necessary as a result of the property being left in a dirty condition by the Customer on departure. Smoking is not permitted in the cottage.

 The Customer is liable for any loss or damage caused by its dogs whether on the Property or not. The Customer shall ensure that any dogs are fully supervised, not cause a nuisance and shall be kept under proper and appropriate control at all times, whether on the Property or not. Dogs are not permitted in the bedrooms or on the furniture. No responsibility or liability will be accepted by Us for any injury or accident suffered by any dog, whether on the property or not.

 Access. The Property may only be accessed after 4pm local time on the day of arrival.

 Departure. The Property shall be vacated by no later than 10am local time on the last day of the Period. The Customer shall be liable for any loss, claim, cost or expense arising from any failure on the part of the Customer to vacate the property in accordance with this condition.

 Discrepancies. Whilst We take all reasonable steps to ensure the accuracy of the brochures, website and illustrated materials produced in relation to the Property, its facilities and surroundings, no liability for errors or omissions is accepted. Distances and dimensions are approximate. Facilities may be altered or be withdrawn in our absolute Discretion. In the event of any discrepancies or inconsistences between these booking conditions and the contents of the brochure / website these booking conditions shall prevail.

 Complaints. To enable any complaint to be investigated and an action considered, complaints must be taken up with Us immediately and confirmed in writing to Us, within 7 days of the last day of the period.

 Alterations. A Customer wishing to alter a booking after the contract is formed shall forfeit the deposit paid on booking and any alteration shall be treated as a new booking and contract. Where a Customer has requested services in addition to the basic cost of occupation of the property for the Period, and the cost of such services increases between the date of the booking and the start of the Period, such increased cost shall be borne and paid by the Customer.

 Amenities. The use of amenities where offered, such as gardens, sheds, garden furniture, hosepipes, play areas etc are entirely at the Customer's and the party's own risk and We will not accept any responsibility or liability for loss or damage to the Customer's belongings, or personal injury loss of life (unless caused by Our negligence). We accept no liability for injury to dogs.

 Holiday and Personal Insurances. We strongly advise you to take out holiday insurance to cover any eventualities that may result in You having to cancel your holiday. We strongly suggest that you take out your own holiday insurance to cover any losses, accidents, damage, injury, expense or inconvenience whether to person, health or property which may arise during, out of, or in connection with the Period.

 Matters Beyond Our Control. We will not be legally responsible for any compensation or losses if We are prevented from carrying out our responsibilities under this contract as a result of events beyond our control. This means an event we could not anticipate, expect or avoid, including: strike, lock-out or labour dispute; natural disaster; acts of terrorism, war, riot or civil commotion; malicious damage; keeping to any law or governmental order, rule, regulation or direction; accident; breakdown of equipment or machinery; insolvency or bankruptcy of Us; fire, flood, snow or storm; difficulty or increased cost in getting workers, goods or transport; and other circumstances affecting the supply of goods or services.

 Our Liability to You. Unfortunately, we cannot accept any legal responsibility or liability if you do not let us know. We will not pay more than the cost of the amount you have paid to rent the cottage if we are found to be at fault in relation to any service we provide. We do not exclude or limit what we will be legally responsible for if death or personal injury is caused as a result of our negligence, or for any fraud or fraudulent misrepresentation or for any liability which cannot be excluded by law.

 Neither can We be held responsible for noise or disturbance which comes from beyond the boundaries of the property or which is beyond Our control. You will be aware that the cottage is in the middle of a working farm.

 We cannot be held responsible for the breakdown of mechanical or electrical equipment such as pumps, boilers, appliances nor the failure of public utilities such as water, gas and electricity.

Ruth Trevanion, Lieu-dit Le Puinard, Le Puynard, 86160 Sommieres du Clain. Tel: 0033 782 54 50 64